Terms of Service

Effective Date: 13 August 2025
Last Updated: 13 August 2025

Welcome to Fragrance Ocean (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our website fragranceocean.in (“Website”) and the purchase of our products. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Eligibility

You must be at least 18 years of age to make a purchase from our Website. By using our services, you confirm that you meet this requirement.

2. Products & Descriptions

  • We make every effort to ensure that product descriptions, images, and prices are accurate.

  • Slight variations in fragrance notes, packaging, or product appearance may occur due to manufacturing changes or screen differences.

  • We do not guarantee that a fragrance will match personal preferences.

3. Ordering & Payment

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • Payment must be completed at the time of order using accepted payment methods listed on our Website.

  • Orders are subject to acceptance and availability. We reserve the right to cancel an order for any reason, including errors in pricing or stock availability.

4. Shipping & Delivery

  • We aim to dispatch orders within [X] business days after payment confirmation.

  • Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

  • Risk of loss passes to you once the order is handed over to the courier.

5. Returns & Refunds

  • We only accept returns for products that are damaged, defective, or incorrect upon delivery.

  • Requests for returns must be made within [7] days of receiving the order by contacting our customer service at support@fragranceocean.in.

  • Due to hygiene and safety reasons, perfumes and personal care items cannot be returned once opened or used.

  • Refunds, if approved, will be processed within [7–14 business days] to the original payment method.

6. Intellectual Property

  • All trademarks, logos, product names, and content on our Website are owned by Fragrance Ocean or licensed to us.

  • You may not use, reproduce, or distribute our content without prior written consent.

7. Limitation of Liability

  • To the maximum extent permitted by law, Fragrance Ocean shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.

  • Our total liability for any claim shall not exceed the amount paid for the product in question.

8. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website after changes indicates your acceptance of the revised Terms.

10. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

Fragrance Ocean
📍 Shop #26, Sakina Complex, Beside Old Prince Hotel, Mehdipatnam, Hyderabad, Telangana, India
📞 +91 93460 61746
📧 support@fragranceocean.in